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Communication Skills For Dummies, by Elizabeth Kuhnke
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The key to perfecting your communication strategy
Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation.
Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without!
- Get ahead in the workplace
- Use effective communication skills to secure that new job offer
- Convince friends and family to support you on a new venture
Utilising a core of simple skills, Communication Skills For Dummies will help you shine—in no time!
- Sales Rank: #160670 in Books
- Brand: Kuhnke, Elizabeth
- Published on: 2012-12-10
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .55" w x 5.50" l, .76 pounds
- Binding: Paperback
- 264 pages
From the Back Cover
Learn to:
- Communicate successfully, whatever the situation
- Build trust, engage with empathy and listen carefully to develop relationships
- Express yourself clearly in writing and over the phone, as well as in person
- Manage conflict and effect a positive outcome
Get your message across and connect with anyone for greater success in your career and social life
Great communicators aren't born, they're made. The simple yet powerful tools and techniques you'll find in this guide can transform anyone into a great communicator in no time. Inside, you'll find easy exercises for building your messaging muscle, along with quick fixes for simple communication problems, and priceless insights and advice on everything from non-verbal communication to communicating over digital media.
- Listen, learn, communicate – find out how to improve relationships through active listening and clearly defining what you really want to communicate
- Tear down the barriers to effective communication – learn to zero-in on and shed prejudices and preconceptions that can get in the way of making a connection
- Show them you mean it – discover how to control every aspect of your physical delivery – including hand gestures, facial expressions and tone of voice – for maximum effect
- Adjust your attitude – find out how your attitude impacts the content and delivery of your message, and how it can make or break your chances of establishing rapport
Open the book and find:
- Strategies for overcoming any communication obstacle
- Tips for becoming an active listener
- Techniques for controlling body language and voice modulation
- Simple exercises for building your communication skills – fast
- Tips for communicating effectively in writing
- Techniques for making the most of communication technology
About the Author
Elizabeth Kuhnke is a Positive Impact Coach and the Managing Director and founder of Kuhnke Communication, a company that tailors communication coaching programmes and workshops to individuals and teams across the UK, Europe and the Far East. Elizabeth is the author of Body Language For Dummies and Persuasion & Influence For Dummies.
Most helpful customer reviews
2 of 2 people found the following review helpful.
A good overall book on how to develop communication skills
By John Martin
As with most of the "Dummy" books, Communication Skills for Dummies by Elizabeth Kuhnke presents a comprehensive and clearly stated overview of how to develop skills for communication in an informal and even humourous style. The book is divided into six parts covering such topics as Honing Your Communication Skills, Being Receptive to Others, Managing Communication Challenges and Communication Across Cultures. I found the latter chapter particularly useful as I often interact with people from different countries and cultures. The author focuses mostly on face-to-face situations but also covers communicating with technology such as email, by phone and in written form.
A good solid guide for everyone who communicates.
4 of 5 people found the following review helpful.
Effective!
By Amazon Customer
Author Elizabthe Kuhnke, is the author of Communication Skills for Dummies and is highly qualified, running a UK communication company on a day to day basis helping people run effective communications within their organizations.
This is a short but effective manual on business communication. Fifteen chapters go over the essentials basics like communication styles, goals, negotiation and communicating across cultures. I found the chapter on getting yourself out of sticky situations especially useful for my job in Customer Service. The tips and explanations are clear and concise and are useful to anyone from a student to a 20 year executive. Anyone in any industry needs to know the fine art of healthy and productive communication. This would be a good reference to keep on hand in the office for team training and employee education.
**An advance reader copy of this book was provided for my review purposes.
3 of 4 people found the following review helpful.
A Great Refresher!
By Marie
I found this book really great. For someone, like me, who has been out of school for a number of years (I won't say how many) then this is a wonderful refresher. I really enjoyed the sections on modern technology because I happen to be the world's worst texter. I swear I am! Hubby will text me and use some of the common slang and I am like "What?" This book was so helpful I think I am going to start using it in my homeschool lessons because the sections on Communicating Across Cultures and The Part of Tens is so helpful. I think that the kids will gain a lot from it. The Part of Tens gives you ten essential tips for speaking face to face which I think everyone needs. The Communicating Across Cultures will help them learn what I already try to teach them everyday and that is to accept cultural differences. As with all of their other books, For Dummies books delivers another winner for easy to read and understanding a topic!
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